Frequently Asked Questions

  • Each puppy is a special gift and we want to make sure they have the right fit with their new family. Phone interviews or meet and greets are very important to make sure that you understand everything you need to know about this wonderful breed! We can also go over any and all questions you may have for us. Please contact us at (504) 452-4088 to schedule a phone meeting.

    To secure your puppy, we ask that a $500 non-refundable down-payment be made. We accept check, cash, or venmo. Please contact us at (504) 452-4088 or email tmoon19@proton.me if you have any questions on payment, or need the address if sending via mail.

    Please contact us to inquire about pricing, or a special payment plan if needed. Thank you.

  • Our puppies receive plenty of love and interaction to ensure they are well-socialized by the time they go home. From the moment they’re born, they’re handled and played with daily. They’re closely monitored, weighed regularly, and cared for around the clock, to ensure their unique needs are met.

  • Puppies are available for visits once they’ve received their 6-week vaccinations. To protect their health, please do not bring any other dogs with you or visit another kennel before your appointment. Children are welcome but must remain seated and supervised at all times while handling the puppies. Visits are by appointment only and reserved for pre-approved clients.

  • The remaining balance for your puppy is due prior to your scheduled pick-up day. Payment can be made by check, cash, or Venmo only. Please contact us at (504) 452-4088 or via email at tmoon19@proton.me for payment address or questions. Puppies that aren’t confirmed or paid for will be offered to the next family on our list. If any unexpected issues arise, please reach out—we’re always happy to work with you if you keep us informed.

  • The puppy pick-up experience will take place at the breeder’s home, where we ensure it’s a memorable and meaningful day. You’ll have the chance to see where your puppy was raised and meet both the parents and your new pup in a comfortable, familiar environment.

    To arrange your pick-up, please schedule an appointment with us at (504) 452-4088 or by email at tmoon19@proton.me.

    When you arrive, we will go over your puppy kit along with all the essential information you’ll need for a smooth trip home.

  • It depends on your puppy’s age and how much training they’ve had before leaving us.

    Setting realistic expectations is key—adjusting to a new home can be overwhelming and may result in occasional accidents.

  • At Nola Poodles, our top priority is raising healthy, happy puppies.

    We have thoroughly tested all our puppies to ensure they're free from common genetic conditions. These evaluations done by Dr. Sagrera at Natural Pet Care in Metairie, LA cover key areas like eyes, hips, elbows, and heart health.

    Have questions about our testing process or want more details? Reach out to us anytime—we’re always here to help!

  • You can contact us at (504) 452-4088 or email tmoon19@proton.me. We’re happy to answer any and all questions you have throughout this process!